Len's Hotel

Hotel is nice decorated and buffet breakfast is very good Room is face to the Main Street that quite noisy from time to time No air condition just fan Curtain is too thin that sunlight enter the room & wakes up early morning 15 mins walk to night market and Xuan Huong Lake, many local restaurants around

Really new and nice hotel in a very good position (there are good restaurants and cafe around, we advise MiMi restaurant) The room is spacious and bathroom has a proper shower but is on the same level of the rest of the bathroom and the water was exiting from below. It was tidy and clean but they need to be careful because now everything is new but you can see that it will need a DEEP clean sooner or later.

Front desk receptionists are very helpful and thoughtful.

The staffing across all departments were amazing! Their level of professionalism, sincere, proactiveness and hardworking is commendable! Their reservations team and customer service hotline were also so helpful and patient with explaining or advising of any information and responding to queries! We booked two rooms as a family travelling! They quickly assisted with accomodating us to a different upgraded room when asked (charged the difference - and was explained) based on availability within 20mins! Shower was great! Nice strong water pressure! The design of the hotel throughout was immaculate, simple yet on point with modern elegant designs and furniture! Definitely good value for money - service, staffing, accomodation and location wise!

Location and price! reason why this is my 3rd visit - always chosen the same hotel